The Passenger is Always Right… Mostly. We promised customer service centered blogs for the month, so this blog is centered around flight attendant good practices. Good interpersonal communication skills and self-care (i.e. yes, you need
Customer Service Tips for the Aviation Industry Since April is Customer Service Month, let’s start the CTS blogs for the month with general customer service tips. Every crew member can make a difference in the
Importance of runway incursion avoidance. Runway incursions have become one of the biggest safety concerns in aviation. The FAA has implemented several programs since 2000 to help reduce the occurrence of accidents during surface operations.
The Passenger is Always Right… Mostly. We promised customer service centered blogs for the month, so this blog is centered around flight attendant good practices. Good interpersonal communication skills and self-care (i.e. yes, you need
Customer Service Tips for the Aviation Industry Since April is Customer Service Month, let’s start the CTS blogs for the month with general customer service tips. Every crew member can make a difference in the
Importance of runway incursion avoidance. Runway incursions have become one of the biggest safety concerns in aviation. The FAA has implemented several programs since 2000 to help reduce the occurrence of accidents during surface operations.
